ServiceNow Business Analyst

Location: Glenwood Springs, CO
Date Posted: 04-07-2018
Pinnacle Recruiting is seeking an experienced IT professional with ServiceNow development and healthcare experience for a full time opportunity in Glenwood Springs, CO.

  • Reviews, analyzes, and evaluates business systems and user needs in participation with users and/or departments in analysis, documentation and interpretation of functional business requirements
  • Develops, builds, implements, trains or advises on solutions for users and/or departments based on business requirements including long range planning and following industry best practices throughout the system.
  • Bachelor’s Degree or equivalent
  • Minimum of 4 years healthcare business process/operational knowledge/acumen
  • Minimum of 4 years system utilization
  • Minimum of 4 years system implementation/support
  • Detailed analysis and problem solving skills
  • Detailed documentation and training skills
  • Exceptional oral/written communication and presentation abilities to users
  • Flexibility to influence people user level
  • Ability to coordinate methods, techniques and evaluation of criteria across organizational silos to obtain optimal results
  • Customer service interaction experience while acting as primary liaison for vendors, contractors and project sponsors
  • Project/program planning and management best practices
  • Experience with ServiceNow Development and Scripting (Java)
  • ServiceNow Systems Administrator Certificate encouraged
  • Other programming languages are a plus - CSS, HTML, Jelly, Powershell, etc.

What You Can Expect When You Apply

When your application is received, we will review it to see if you would be a potential fit for this role or other similar openings we may have available. If that’s the case, you will hear from us shortly. If not, your resume will be in our database and we will reach out when appropriate opportunities become available.
About Pinnacle
Pinnacle Recruiting & Staffing LLC is headquartered in Troy, NY and provides talent to technology organizations across the United States. Founded by experienced recruiters who have worked for the largest staffing firms in the world, we leverage that experience to provide the highest level of service to our clients and candidates, while still retaining the flexibility and personal touch of a smaller firm.
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