Network/Systems Support Engineer

Location: Reston, VA
Date Posted: 08-20-2017
Our client is experiencing significant growth resulting in rapid expansion of the underlying network infrastructure to support that growth.  We require up to five support engineers that will work to provide a wide range of support services across several different engineering functional groups on a demand based need.  Will work to support the technical leads in Cloud Onboarding group, Red Hat Engineering, and NOC/SOC support group.
  • Responsible for installing, monitoring, operating, managing, troubleshooting and restoring service to communications networks in a large telecommunications facility environment (includes data/voice communications equipment, multiplexers, data terminal equipment, commercial leases and transmission media).
  • Responsible for performing pro-active monitoring of network elements alarms and alerts to identify those components/elements that may lead to or already are causing network degradation or failure. 
  • Manages systems/network performance and maintains network security. 
  • Ensures that security procedures are implemented and enforced. 
  • Installs all network software. 
  • Evaluates, develops and maintains network and application systems. 
  • Troubleshoots network problems. 
  • Establishes and implements network policies, procedures and standards and ensures their conformance with customer information systems objectives. 
  • Trains users on network operation.
Desired Education/Experience
  • 5+ years of experience in the telecommunications environment utilizing data/voice communications equipment; routers, switches, hubs, multiplexers, data terminal equipment, commercial leases, transmission media, and network monitoring.
  • 3+ years of experience configuring and maintaining systems based on Windows Server, Red Hat and or UNIX operating systems.
  • Experience with commercial Cloud technology, migration and maintenance.
  • Experience with CEPH storage technologies.
  • Experience with virtualization technologies (VMWare, Citrix, Hyper-V etc.)
  • Bachelor’s degree in business, computer science or equivalent experience.
  • Certification in Microsoft, Red Hat and/or Cisco technologies (MCSA, MCSE, MCSD, RHCSA, RHCE, CCNA, CCNP, etc.).
  • HP, Supermicro, and Dell servers
  • Routers - CISCO Nexus 
  • CISCO and Juniper Switches
  • Palo Alto Firewalls
  • Test equipment (FIREBIRD 6000, 4000 and T-BERD, Digital Lightwave, NetTest)
  • Crypto: Taclane, Fast Lane, KIV-7, KG-194, KG-235, KG-94

What You Can Expect When You Apply

When your application is received, we will review it to see if you would be a potential fit for this role or other similar openings we may have available. If that’s the case, you will hear from us shortly. If not, your resume will be in our database and we will reach out when appropriate opportunities become available.
About Pinnacle
Pinnacle Recruiting & Staffing LLC is headquartered in Albany NY and provides talent to technology organizations across the United States. Founded by experienced recruiters who have worked for the largest staffing firms in the world, we leverage that experience to provide the highest level of service to our clients and candidates, while still retaining the flexibility and personal touch of a smaller firm.
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